Author name: Vritti

ERP Integration: The Benefits and The Best Practices

[vc_row][vc_column][vc_column_text]Successfully integrating your business with Enterprise Resource Planning (ERP) software doesn’t just involves a mere exchange of data but also interconnecting different business processes. This interconnecting leads to faster order processing, enhanced visibility, faster shipping of requirements which ultimately leads to a better customer experience. This can only be achieved through a smooth & flawless integration process. Below steps help in knowing the process Integrate with Intention A clear understanding of the requirements forms the most important part of the integration. Often the time spent between businesses and their integration partners falls short which disturbs the whole procedure. This ultimately leads to cost overruns, project delays and increase in efforts. The integration partners should be clear about the challenges that are being addressed, the objective behind the integration and the systems and data that would be synchronized. Limited Testing Testing forms a crucial step of integration and unfortunately is often the most neglected. The motive behind testing is not just to verify if the software is working fine, but also to see if the system meets the business needs and the intention behind the entire integration. Thus, the testing phase shouldn’t be avoided or limited, instead it should be well executed and planned. Training and Support Proper training and support to the end users is a mandatory task for prolonged integration. The management should not start using the tool before they have provided adequate training to the users. Generally, training is left to a very small phase at the end of the project which, in reality, makes it difficult for the end users to work with. Even if the entire business process is correctly integrated, the users who will be running the tool are not trained for it. This leads to the failure of what could have been quite a successful project. These steps helps to ensure that ERP integration is as smooth as possible. _____________________________________________________________________________________ Vritti Solutions Ltd. is a next generation IT Solutions company recognized amongst leading ERP solution providers in India. We are working towards fueling the knowledge based economy by consulting and developing innovative IT solutions. Vritti Solutions is a leader in ERP, CRM, WMS and HRMS software solutions in the Small and Medium Sized Enterprises segment in India.[/vc_column_text][/vc_column][/vc_row]

7 Essential Qualities of a WMS Software.

[vc_row][vc_column][vc_column_text]A good WMS will provide a spike in customer service, leading to greater customer satisfaction and increased profitability. Not having a good WMS means constant struggle to keep a stable customer base. So, what should you look for in a good warehouse management system? Here are 7 qualities that a good WMS should have. Maximum Functionality Obviously, the first thing you need to learn about a WMS solution is what it can do for you. When analyzing a WMS solution, ask yourself, “Will this WMS streamline our business processes?” For instance, if your company has a hard time measuring employees’ productivity, a good WMS solution will help. A WMS should be able to track what tasks an employee has performed (and where they were performed), giving you direct visibility your workforce’s efficiency. Ease of Use If a WMS is easy to use, it will reduce the amount of time you spend on employee training – for ALL employees, from pickers to senior management. A well-designed WMS lets users spend less time setting up and monitoring daily operations, so they are able to quickly adapt to new requirements. New employees can also be up and running in a matter of hours, instead of weeks. Most importantly, clear navigation ensures that all employees will be able to leverage the WMS functionality to the fullest. Complete Transaction Management A good WMS will let you manage everything from door to door – from receiving to manifesting. You want a WMS that gives you detailed information for everything – products, employees, and transactions – every step of the way. At a minimum, the following are some of the steps that should be tracked: Receiving Putting away received goods Order picking Shipping Cycle counting (inventory audits) Any item movement When you can track everything that is going on in your warehouse (from people to movement to products), you can do specialized analysis that will help you hire smarter and stock products more efficiently. Flexibility A WMS solution needs to be able to scale with a company’s growth and adapt to meet future requirements. Otherwise, it’s not a long-term WMS solution. WMS is more likely to work with future applications and operating systems (rather than locking you into a particular platform). Another flexible quality would include hardware. A WMS should be compatible with other versions of: RF scanners/terminals fork truck-mounted RF terminals label printers scales Finally, how flexible is your potential WMS when it comes to different business types and sizes? A good WMS should have demonstrable success with wholesale and industrial distributors of all sizes. Useful, Easy-to-read Metrics Data is important, but so is data presentation. It’s one thing to have metrics that help you track the performance of your warehouse operations; it’s quite another to be able to understand the data. A good WMS should allow you to easily create reports and charts that let you see how your warehouse is running. For example, a good WMS might track employee and warehouse performance in real-time across organizational groups, allowing management to compare the performance of employee sets (morning pickers, evening pickers, receiving, etc.) and operational organizations (east division, west division, etc.). You want to invest in a WMS that measures the performance of individual employees against standards that include both speed and accuracy. Seamless ERP Integration Your WMS has to work in tandem with your ERP to keep a business running. That’s why it’s so important that you choose a WMS that works with major ERP systems – seamlessly. The WMS that you invest in must be fully compatible with your current ERP system. When choosing a WMS, ask if it’s compatible with Activant, Infor, JD Edwards, MS Dynamics or Oracle’s business solutions. In addition, a WMS vendor should be skilled at developing additional ERP integrations. Value for ROI Price is only one small part of total cost of ownership. Functionality, flexibility, integration, scalability, ease of use, customer support and more all come into play. When choosing a WMS, you obviously need to weigh these factors. Remember that lower upfront cost may seem appealing, but may ultimately cost you more in the long run if the WMS solution (or vendor) is unable to meet your needs as your business continues to grow and develop. Conclusion A poorly chosen WMS can end up costing you more than it saves as you attempt to fix problems with costly integration or customization work to fit requirements. That’s why it’s crucial to look at the overall value of a WMS solution – does the slightly more expensive WMS do more of what you need, now? It might cost you less over the lifetime of the product, even if the initial price tag is more than an off-the-shelf solution that appears frugal. _____________________________________________________________________________________ Vritti Solutions Ltd. is a next generation IT Solutions company working towards fuelling the knowledge based economy by consulting and developing innovative IT solutions. Vritti Solutions is a leader in ERP, CRM, WMS and HRMS software solutions in the Small and Medium Sized Enterprises segment in India.[/vc_column_text][/vc_column][/vc_row]

The biggest challenges that sales people face

[vc_row][vc_column][vc_column_text]1) How to qualify and follow up on leads? 2) How to prioritize sales activities? However, CRM is a tool that not only solves those key problems. In fact, it is able to handle other, no less pressing issues like: Safe storage space CRM helps sales people to safely and centrally store their contacts, sales opportunities, activities and scheduled plans in one place, and have uninterrupted access to the database from multiple locations. Rest assured that your data won’t just get lost. Time management CRM helps sales people to optimize their daily schedules and prioritize tasks to make sure customers are not ignored and the key prospects are contacted on time. In fact, CRM allows sales team to spend more time with customers, which leads to more deals closed and a stronger customer base. On time activity reports CRM helps sales people to easily prepare their weekly or monthly reports for management. The process is automated and transparent, and takes just a few clicks to inform others about what sales are currently in progress. Focused targeting CRM helps sales people to segment data and identify valuable opportunities via criteria based selections. This prevents you from hours of cutting and pasting from various documents, or surfing in the disorganised lists of data. Show up in time for the new sale By tracking all communication with the customers, CRM helps sales people to know exactly when customers need to be contacted; for example, for product replacement, contract renewal, or for an upsell to a new product or service. This all increases your chances of closing a sale. Rationalize your sales moves CRM helps streamline the entire sales cycle, which results in closing deals in your sales pipeline and helping everyone in the team to reach targets faster. Since order processing and preparing quotes is automated in CRM, sales teams are able to reduce production costs and increase sales revenue. Know what your customers really want Since all the customer-related data is stored in CRM, it helps sales team to analyze the needs of customers and even anticipate their problems – all at the right time. All this increases customer satisfaction and ensures loyalty, as well as higher profit margins. Cut down on admin tasks CRM releases the sales teams from the majority of admin tasks by reducing and even removing some of the repetitive actions that take a lot of time, but yield little profitability. CRM stores product and price details, triggers reminders for activities, and takes sales people through the sales pipeline step by step. Save money Even though CRM systems are not cheap, they actually help you save your money! With sales people, it is the reduction of errors (for example, in orders or quotes) that CRM can help with. Effort and cost related to correcting those errors may be much higher. Finally, it also boils down to such trivial things as saving money on those cluttering and often vanishing Post-it notes, since every new information can be safely stored in the system. Conclusion In a nutshell, sales people and CRM is not an immediate “match made in heaven”, but the more time these two spend together – the stronger the attraction between them becomes. If adopted and used correctly, CRM is going to boost the performance of any sales team, and will help sales team to excel in 4 areas that are critical for them: better search, sort and qualify leads; follow up on sales opportunities systematically and on time; prioritize and rationalize follow up activities; and increase target reach rates faster. _____________________________________________________________________________________ Vritti Solutions Ltd. is a next generation IT Solutions company working towards fuelling the knowledge based economy by consulting and developing innovative IT solutions. Vritti Solutions is a leader in ERP, CRM, WMS and HRMS software solutions in the Small and Medium Sized Enterprises segment in India.[/vc_column_text][/vc_column][/vc_row]

CRM Benefits

Customer Relationship Management is a system that aims to improve the relationship with existing customers, find new prospective customers, and win back former customers. This system can be brought into effect with software that facilitates collecting, organizing, and managing customer information. Improve Customer Satisfaction One of the prime benefits of using a CRM is improving customer satisfaction. By using this strategy, all dealings involving servicing, marketing, and selling your products and services to your customers can be conducted in an organized and systematic way. You can also provide better service to customers through improved understanding of their issues.  Improve Customer Retention & Revenue By using a CRM strategy for your business, you will be able to improve your customer retention rates, which often translates into increased revenue for your organization. By using the data collected, your team can proactively address at-risk accounts as well as reach out to satisfied customers at the right moment, to encourage repeat purchases. Improve Internal Communication Following a CRM strategy helps in building up better communication within the company. Sharing customer data between different departments will enable you to work as a team and help optimize the customer experience. Each employee will also be able to answer customer questions on what is going on with their product or service. By functioning as a well-informed team, will help increase the company’s efficiency overall and offer a better service to customers. Improve Marketing Activities CRM allows you to have a more targeted and cost-efficient marketing program. By understanding your customer needs and behavior, you will be able to identify the correct time to promote your product. A CRM will also help you segment your customers and give you insight into which are the more profitable customer groups. Improve Customer Insights A CRM stores all the information in one centralized place, this makes it a lot easier to analyze your performance as a whole. By pinpointing important information such as revenue generated, leads, as well as results of your marketing campaigns, you’ll be able to easily generate reports. Better reporting data means you will be able to make effective business decisions and improve revenue in the long run. As a reliable CRM Company in Pune, we provide CRM system which can help you maximize your business performance by increasing your upsell and cross-sell opportunities. Both these sales strategies can be easily conducted with a CRM, as you will have an understanding about their wants, needs and patterns of purchase. Moreover we also provide our CRM software in Mumbai, Delhi, Bangalore etc. <!– 1558948931120 –>

Importance of Task Management Software

If your organisation still relies on white boards, myriad online software applications, note pads, and simple human memory, it is time for you to enter the modern era of the digital workplace. We provide best task management software for organizations to track tasks and activities of employees in office to increase productivity of employees. An era where task are managed online with ease & precision to make the organisation work smoothly. Some of the advantages of a task management system are: Central account management Task management system allows the central integration and management of all the tools that you use and the activities that your project team carries out. This means that there’s no need for workers to memorise multiple passwords, usernames, URLs etc. All of the projects your team are working on and the processes they need to carry out their roles are located on one user-friendly platform. Task prioritisation One major issue for teams working on complex, multi-stranded projects is how to prioritise the various tasks that comprise each stage of the piece of work. Frequently, people become distracted by smaller, lower priority tasks that push everything else to the back of the queue. These tangents can lead to missed deadlines or fragmentation of the whole project. Task management system allows you to set priorities for every task in each phase of the project, ensuring that the most important ones are completed on time. Team collaboration Projects are always a team effort. Task management system makes collaboration much easier and less of a logistical challenge. Task discussions, project reviews, and real-time team updates can all take place via the task management platform. In addition, every session is stored online so you can review all your ideas and information whenever you need to. Workload distribution When you have a team of more than 10 members, keeping track of everyone’s workload is not straightforward, and delegation of tasks can quickly become a nightmare. Poor workload distribution can damage staff morale, as well as being a major cause of project timescale slippage. Task management system allows project managers to easily keep track of every task assigned to each team member, so that the total workload can be distributed manageable. Task deadline management A major issue in complicated, multi-faceted projects is missed deadlines. One missed deadline can have a knock-on effect across several linked tasks, potentially impacting the overall project delivery date. Task management system provides your team members with reminders on each of their tasks, ensuring that important deadlines are not missed or forgotten. You can also include a small amount of acceptable slippage time into each project task, just in case unforeseen circumstances threaten a task deadline. Time management Task management system allows project managers to monitor every task in each project by the team member who is responsible for that particular piece of work. This can help you to understand more clearly what assignments require more time than others, enabling you to plan your next project more effectively. This facility can also allow you to monitor individual employee productivity, highlighting where further training or employee development may be required. Anytime & anywhere access Task management system allows you to access your project database whenever and wherever you are, as long as you have an internet connection, saving you the time, expense, and frustration of having to return to work for that vital piece of information you forgot. Our offered best task management software has many advantages for departments within an organization. Work on even the most complex projects can be made much more smooth and efficient, potentially saving your business money on time saved and timely delivery.   <!– 1558948046867 –>