vritti
CRM Software Company

CRM SOFTWARE COMPANY

Customer Relationship Management Software for Small & Medium Businesses in India

Without a CRM system, it’s difficult to focus on the customer. Companies that invest in CRM are customer-oriented.  So, if you are looking to get started with a CRM solution, we have Ekatm CRM for you!

As per a popular technical blogger, the CRM Software industry is expected to reach $80 Billion by 2025.

Customers are important for your business. They indirectly pay your bills, expenses and salaries. But, there is always a sword on your head of losing your customer anytime. There might be hundreds of reasons. However, one major reason is that they feel ignored. The key to retaining your customer is giving the required attention; for which a well-integrated and user-friendly CRM system is needed.

CRM Software is your most valuable asset for 2 main reasons

1) Storeroom of leads and contacts

A CRM solution keeps your leads and customer contacts organized, which leads to efficient data. From present customers, suppliers, and partners to prospects, your CRM should store all the data. You can avoid the mess of keeping complex and multiple spreadsheets.
You might have come across so many potential customers who might have told you “No. Not Now”, “No, Not Today”, or “Some Other Time”. It is important for the company to timely keep on tapping such prospects. You never know when you are opening doors for which customer.

2) Keeping records of customer interactions

Different people in your company interact with different customers. An ideal CRM system keeps the record of your interaction.
People change jobs. People change positions. So, whoever or whenever someone or the same person talks to the customer, they get a complete insight of the last conversation; basis which, further interaction can be taken ahead. Emails are there to support your interaction; but it is not an open platform for everybody’s reference.

Developed by Vritti Solutions, Ekatm CRM is a customer relationship management software that helps you in storing customer data, identifying potential customers, and tracking customer requirements.

Ekatm CRM for Small & Medium Businesses in Mumbai, Pune, Bangalore, and Delhi helps to manage their customer relationships by offering a central location to accumulate information and thus, creating a database that automates the business operations and helps in communicating with the clients effectively. This Customer Relationship Management Software acts as the biggest advantage for any business as it helps improvise and maintain strong customer relationships.

reality

Reality

CRM System can be used by any kind of business, whether small, medium or large and it comes with an affordable price.

myth

Myth

 CRM System can be used by huge Corporates, MNCs and big Brands as it comes with a Heavy Price Tag.

Industries that need a CRM Software in India, Our Ekatm CRM is for

bank and finance

Banking & Finance Industry

consultancy services

Consultancy Service Providers

import export goods

Logistics & Supply Chain Companies

insurance

Life Insurance Companies

steel

Petroleum Companies

hospitality

Hospitality Industry

amc

AMC Providers

manufacturing companies

Manufacturing Companies

fruits industry

Agri Business

furniture

Plywood Distributors

Productivity in a business has to stay streamlined. Our CRM makes it possible for you to deliver a stellar customer experience!

What Features Should a CRM Software for Small Business Have?

Easy-to-integrate Modules is the Most Crucial Feature

CRM Software customization in India has never been so easy!

Sales Cycle Management

Performance Tracking

Customer Service

Database Management

Sales Family

GPS Tracking

Company Management

Request for Reports

Company Management

Why do your Small Business Need a CRM Software?

Empower your small and medium business with the most-trusted cloud based CRM solution in India


Cost-Saving


Flexible


No Duplication


100% Secured


Faster Operations


Scalable

There is always a question- Is CRM suitable or beneficial for small businesses in India?

No matter if the size of your business is small or large, implementing a CRM will not just organize the leads and deals, and manage the contacts; but also automates tedious and repetitive processes. You can focus more on forming strategies and interacting with customers.

CRM Software is needed for SMEs in India. Here are a few

Benefits of Ekatm CRM for your Small & Medium Business in India

Benefits of Ekatm CRM

Ekatm CRM offers all the above benefits. In fact, Ekatm CRM can be used as a Customized CRM Solution in India. This makes Ekatm CRM the best choice of Customer Relationship Management Solution amongst Small Businesses in India.

Achievements​

  • Received Award for Excellence in End Users of IT – Utilities For Large Enterprise Category in IMC Digital Technology Awards 2016
  • Winner of the SaaS Solution of the Year Under SME Group at the Indian ISV Awards 2018
Vrittimedia-award

Testimonial

The intricate detailing of Ekatm CRM made maintaining customer relationships respectively very smooth and easy

- MDRT

Our staff truly appreciates the convenience of Ekatm CRM and Service Desk Android Application

- CBZ Enterprises

    Book a Free Demo to know how to use a CRM Software for your Small Business

    Enquire today to know how much does our CRM Software for Small Businesses Cost?