Professional approach for formulating a customized CRM solution.
CRM systems help the organization in identifying potential customers.
Customer Relationship Management systems help the businesses manage their customer relationships by offering a central location to accumulate the present and historical information, automate the business operations, and effectively communicate with the clients in an opportune manner. The Customer Relationship Management implementation solution is the biggest advantage for any business as it helps improvise and maintain strong customer relationship.
We make sure that our clients get quality solutions at a sensible cost. Our team works hard and ensure to complete the project within the deadline. Improving the business operations in a hassle-free manner. For any query call us now.
Manufacturing | Hospitality | Logistics | Traders | Sales Organization | Financial Service Providers | Consultancy
Ekatm CRM Modules
Management Reports features executive performance overview, call follow-up and allows daily prospect entry and also shows the user login time information.
Gives an performance overview and also provides closed and lost order analysis. It also features special price request analysis along with order closure analysis for product.
Request for Report
Request for reports on demo and prebid. Also make requests for quotations as well as duplicate prospect. It also includes lost order analysis and special price request.
Customer Service & Support
Customer service and support allows to register complaint through email and telephone. Once Complaint is registered , system generates ticket number.
Competitor information provides a extensive comparison of the competitors product. It also includes our pitch for competition.